Patient Accounts Representative

A company is looking for a Patient Accounts Resolution Representative.

Key Responsibilities

Manage inbound calls and provide excellent customer service regarding billing inquiries

Educate customers on invoice processes and resolve account balance concerns

Review account activity and ensure accurate application of payments and adjustments

Required Qualifications

High School Diploma / GED

Must be 18 years of age or older

1+ years of call center experience in healthcare billing or medical insurance

1+ years of experience working with explanations of benefits (EOB)

Knowledge of CPT and medical claims processing