Patient Support Specialist (Order Intake)

About Rx Redefined

Rx Redefined is a platform that allows physicians to directly manage the distribution of medical supplies to their patients, connecting the continuum of care and improving access. Rx Redefined is growing and we are looking for individuals who want to positively impact the lives of others and have the desire to constantly challenge the status quo of health care. At Rx Redefined we value our people, transparency, dedication and hard work through a patient first mentality. Join our team to change the way people look at healthcare.

Order Intake Specialist Job description

Key Responsibilities

• Work between physicians and patients to validate orders
• Put patients first by providing proactive information, including shipment tracking,
• insurance coverage advice, and product support.
• Work accurately and professionally.
• Ensure compliance standards are met on all orders received.
• Perform prior authorization and insurance eligibility checks.
• Deepen your knowledge of the healthcare industry and have the ability to work on
• special projects.
• Have opportunities to excel in this role and grow and develop in your career.

Requirements

Education and Experience

Physical Requirements & Demands

This is largely a sedentary role, with most of the duties performed on a computer or phone. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

At Rx Redefined, we believe that our people are our greatest asset. We offer paid time off, healthcare benefits, and an opportunity to be a part of a fun, supportive, and growing team.

The pay range for this role is :

26 - 28 USD per hour(Asheville Office)

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