Customer Support Specialist

Join the Wawa Team!

At Wawa, we believe in creating a positive impact on everyday life—whether it's through a smile, delicious food, or excellent customer experiences. Our extraordinary Associates are the heart of our company, helping one another and our customers soar to new heights. Here, you'll be part of a supportive team where collaboration is key and opportunities are abundant. Are you ready to join a place where your contributions matter?

As a Customer Support Specialist (CSS), you'll :

Warmly greet and engage customers to ensure their needs are met promptly and courteously.

Skillfully prepare food items like our popular breakfast dishes, custom sandwiches, specialty beverages, and pizzas while maintaining a clean and organized coffee station.

Accurately operate the cash register, handle transactions, activate fuel and gift cards, and assist customers with lottery and age-restricted product verification.

Keep our store well-stocked with fresh items and ensure an inviting shopping atmosphere.

Maintain cleanliness and safety in the store by adhering to all established policies and procedures.

Perform a variety of store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash disposal.

What We Offer :

We provide a range of inclusive and meaningful benefits designed to support our Associates financially, physically, and emotionally. Benefits include medical, dental, and vision coverage, mental health services, a robust Employee Stock Ownership Plan (ESOP), 401(k) with matching, education assistance, paid parental leave, discounts in-store, paid time off, flexible scheduling, and access to additional wellness programs.

Qualifications :

Excellent communication and customer service skills.

Ability to thrive in a fast-paced environment and multitask efficiently.

Must be 16 years or older and have reliable transportation.

A passion for teamwork and collaboration.

The hourly pay range for this position is $15.00 - $18.75, depending on experience and location. Additionally, a $1.50 shift differential is available for hours worked between 12am - 6am.

Wawa is committed to providing reasonable accommodations for applicants upon request, in compliance with applicable laws. Please reach out if you need assistance with your application process.

At Wawa, we value diversity and are an equal opportunity employer. We foster a respectful work environment that is free from discrimination of any kind. All applicants and Associates are evaluated fairly and without bias based on relevant factors.