Talent.com
Store Protection Specialist

Store Protection Specialist

Ross StoresReading, PA, US
30+ days ago
Job type
  • Full-time
Job description

Store Protection Specialist

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions :

  • Maintaining Safe & Secure Environment :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships :
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft & Fraud :
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage :
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA :

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Store Protection Specialist • Reading, PA, US

    Related jobs
    • Promoted
    • New!
    Security Officer Flex Cheyney University

    Security Officer Flex Cheyney University

    Allied UniversalCheyney, PA, US
    Full-time
    Security Professional Flex Officer.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While working in a ...Show moreLast updated: 2 hours ago
    • Promoted
    Industrial Security Officer

    Industrial Security Officer

    SecuritasWest Chester, PA, US
    Full-time
    Focus on the core content of the job post.Remove all extra metadata from the top of the page.Delete hanging information like department, location, job_id, requisition_id, and others.Remove any extr...Show moreLast updated: 30+ days ago
    • Promoted
    Security Officer

    Security Officer

    Lehigh Valley Health NetworkGilbertsville, PA, US
    Full-time
    Imagine a career at one of the nation's most advanced health networks.Be part of an exceptional health care experience.Join the inspired, passionate team at Lehigh Valley Health Network, a national...Show moreLast updated: 30+ days ago
    • Promoted
    Security Officer - Part Time

    Security Officer - Part Time

    PENN EntertainmentMorgantown, PA, US
    Part-time
    We're always looking for talent that believes in having fun.At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced.You'll work with an incr...Show moreLast updated: 30+ days ago
    • Promoted
    Protective Security Officer

    Protective Security Officer

    ConstellisLancaster, PA, US
    Permanent
    In accordance with DHS protocols, the armed guard force is concerned with all matters relating to the security of the command, which include providing security and safety for personnel, property, f...Show moreLast updated: 30+ days ago
    • Promoted
    SECURITY OFFICER

    SECURITY OFFICER

    Weiser SecurityShoemakersville, PA, US
    Full-time
    This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for protection, safeguarding, and security of assets, personnel, customers and visitors to ...Show moreLast updated: 11 days ago
    • Promoted
    Security Officer - ACT235 Experience Required

    Security Officer - ACT235 Experience Required

    Allied UniversalMalvern, PA, United States
    Full-time +1
    Security Officer - ACT235 Experience Required.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While wo...Show moreLast updated: 1 day ago
    • Promoted
    Exton Square Mall - Retail Security Officer

    Exton Square Mall - Retail Security Officer

    Andy Frain ServicesExton, PA, US
    Full-time
    Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duti...Show moreLast updated: 30+ days ago
    • Promoted
    Security Guard | Part-Time | Santander Arena

    Security Guard | Part-Time | Santander Arena

    Oak View GroupReading, PA, US
    Part-time
    Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of...Show moreLast updated: 30+ days ago
    • Promoted
    Entry Level Security Officer

    Entry Level Security Officer

    SecuritasReading, PA, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 17 days ago
    • Promoted
    Security Guard - Full Time

    Security Guard - Full Time

    Allied UniversalCoatesville, PA, US
    Full-time
    As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. Seeking Full-Time Security Officer in C...Show moreLast updated: 25 days ago
    • Promoted
    Security Officer - ACT235 Required

    Security Officer - ACT235 Required

    Allied UniversalMalvern, PA, US
    Full-time
    Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborati...Show moreLast updated: 10 days ago
    • Promoted
    Security Officer (FT Lancaster)

    Security Officer (FT Lancaster)

    Harrisburg Area Community CollegeLancaster, PA, United States
    Full-time +1
    These positions will report to the Lancaster, PA Campus.This position will remain open until filled.Officers are the college's first responders for emergencies and are responsible for patrolling an...Show moreLast updated: 30+ days ago
    • Promoted
    Security Officer 1 - Wernersville State Hospital

    Security Officer 1 - Wernersville State Hospital

    Government JobsWernersville, PA, US
    Full-time
    Are you a dedicated and reliable individual who is eager to build a career in the security field? The Department of Human Services is actively seeking Security Officers to join our security team at...Show moreLast updated: 3 days ago
    Security Guard

    Security Guard

    Signal SecurityDowningtown, PA, US
    Part-time +1
    Quick Apply
    Part-Time Security Officer – Special Events.Downingtown, PA & Surrounding Areas.Flexible Hours That Fit Your Life.Higher for Experienced Candidates. Live within 30 minutes of Downingtown, ...Show moreLast updated: 30+ days ago
    • Promoted
    Security Officer 1 - Wernersville State Hospital

    Security Officer 1 - Wernersville State Hospital

    Commonwealth Of PennsylvaniaWernersville, PA, United States
    Full-time
    Are you a dedicated and reliable individual who is eager to build a career in the security field? The Department of Human Services is actively seeking Security Officers to join our security team at...Show moreLast updated: 6 days ago
    • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail)Malvern, PA, US
    Full-time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show moreLast updated: 30+ days ago
    • Promoted
    Loss Prevention Clerk

    Loss Prevention Clerk

    Costco Wholesale CorporationLancaster, PA, US
    Full-time
    Position Summary : Protects company assets from internal and external theft.Observes and reports potential safety and security hazards. For additional information about pay ranges, click here.We offe...Show moreLast updated: 30+ days ago