Intern Case Manager

Job Description

Job Description

Social Work / Case Management Intern

This is an unpaid internship.

Position Summary

The Social Work / Case Management Intern provides support to the Case Management Team in the daily implementation of client-centered services within the Union Gospel Mission of Tarrant County (UGM-TC). Under the supervision of a Licensed Master Social Worker (LMSW) or Licensed Professional Counselor (LPC), the intern assists with intakes, screenings, assessments, documentation, and program coordination for residents in the Residential and Emergency Stabilization Programs.

The Intern is responsible for engaging residents in a trauma-informed, strengths-based manner that aligns with UGM-TC’s mission, vision, and core values. The position offers practical field experience in case management, crisis intervention, community resource connection, and multidisciplinary team collaboration within a structured, faith-based environment.

Minimum Qualifications :

• Current enrollment in an accredited Bachelor’s or Master’s Social Work (BSW / MSW) or Counseling program.
• Strong interpersonal and communication skills.
• Interest in serving vulnerable populations experiencing homelessness, trauma, or behavioral health needs.
• Ability to maintain confidentiality and demonstrate professional boundaries.
• Proficiency in Microsoft Word, Excel, and Outlook preferred.
• Bilingual (English / Spanish) a plus.

Qualifications :

Education : Currently enrolled in an accredited Bachelor’s or Master’s program in Social Work, Counseling, or a related field.

Experience : Previous volunteer or work experience in human services, behavioral health, or community outreach preferred.

Licensure : Not required; must meet academic program eligibility for field placement.

Additional Requirements :

Primary Responsibilities :

KNOWLEDGE, SKILLS, AND ABILITIES

The required and preferred skills are essential for providing trauma-informed care and upholding the NASW Code of Ethics in all interactions with clients. Strong communication skills enable the intern to engage with empathy, respect, and clarity, fostering trust and collaboration with clients and multidisciplinary teams. Organizational skills are vital for maintaining detailed and confidential records, tracking client progress, and managing multiple responsibilities with professionalism. Proficiency with software and case management systems supports accurate documentation and seamless coordination of care. Furthermore, cultural humility and language proficiency strengthen the intern’s ability to serve diverse populations with sensitivity, ensuring that all clients receive equitable, inclusive, and compassionate support in alignment with trauma-informed and ethical social work practices.