Client Relationship Manager VP

First Northern Bank • Davis, SD, US

16 hours ago

Job type

Full-time

Job description

Join to apply for the Client Relationship Manager VP role at First Northern Bank

We're looking for a Client Relationship Manager to join our team!

Responsibilities

Partner with clients to understand their business objectives and challenges; recommend appropriate financial solutions to meet their needs; build positive, long-term relationships.
Serve as the point of contact for clients, providing updates, gathering feedback, and ensuring they derive value from our offerings in a timely and professional manner.
Identify potential clients, partners, and new target markets through networking, referrals, and research; act on this information to acquire new clients.
Qualify leads based on established criteria, prioritize those with the highest potential, and develop a plan to reach out to them and schedule meetings to present the Bank.
Collaborate with internal partners to gain insights and information for proposal development.
Negotiate terms and pricing with clients to create a mutually beneficial banking relationship.
Facilitate the closure of deals, ensuring all parties are aligned on terms.
Monitor and analyze client performance metrics to track success and identify opportunities for improvement.
Regularly assess clients through check-ins to determine satisfaction, areas for improvement, and opportunities for cross-selling additional products and services.
Develop and execute strategies to retain clients, expand their engagement, and drive revenue growth.
Prepare regular reports summarizing client engagement, satisfaction levels, and potential growth areas.
Keep abreast of industry trends and market developments to offer valuable insights and recommendations to clients.

Qualifications

Bachelor's degree in business, marketing, or related field, or equivalent experience (minimum 8 years).

5+ years of experience as a Client Relationship Manager or similar role.

Proficiency using Profit Intel or similar CRM system preferred.

What You'll Need To Be Successful

Customer Service – respond promptly to customer needs.

Professionalism – treat others with respect and consideration regardless of status.

Service – promptly respond to requests and meet commitments to customers and employees.

Initiative – continuously build knowledge and skills, sharing expertise with others.

Ambition – seek and take advantage of new opportunities.

Collaboration – work well with other departments and individuals.

Impact – create a strong first impression and command respect.

Quality – commit to excellence and high standards.

Motivation – set and achieve challenging goals.

Why You Should Apply

Full-time position with excellent compensation and benefits package.

Generous time-off programs.

Bonus program.

Profit-sharing.

Discounted stock purchase program.

Excellent growth and development opportunities.

And much more!

Pay Range

$95,000.00 – $100,000.00 per year

Important Information

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management. The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.

First Northern Bank does not discriminate based on race, color, religion, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

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Client Relationship Manager • Davis, SD, US