Membership Growth Consultant

Overview

Be among the first 25 applicants. We're ChenMed, a unique, patient-centered primary care provider. We're changing lives every day for both our patients and our team members. We value innovation, entrepreneurial spirit, strong work ethic, ambition, kindness, and joy.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative responsible for generating sales leads and membership by nurturing relationships with senior citizens, key local community partners, and senior-focused businesses to enroll new patients to ChenMed. The MGC is the first of three tiers in the MGC Success Plan and growth career path. The role involves arranging, designing, and orchestrating sales events and developing cost-effective techniques to encourage senior participation and satisfaction, helping drive referral sales to support membership growth. The incumbent communicates the ChenMed / JenCare value proposition at community events.

Essential Duties / Responsibilities

• Nurture, build, and cultivate direct-to-senior and business-to-business partnerships to generate new patient opportunities year-round.
• Meet with individual seniors and groups in homes, workplaces, houses of worship, senior centers, or living communities to share the ChenMed value proposition.
• Plan, coordinate, and execute local community events (e.g., information tables, health fairs, doctor talks) to reach medically underserved, Medicare-eligible seniors aged 55 and older.
• Cultivate relationships with health plan agents, independent brokers, social workers, case workers, senior housing managers, and related providers to position ChenMed / JenCare as a top provider for senior healthcare referrals.
• Partner with community officials, businesses, and senior outreach programs to drive new patient growth.
• Schedule one-on-one sales meetings and referral relationships with Plan agents and senior communities; manage vendors and negotiate contracts for venues and events.
• Invite insurance brokers to events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
• Use marketing and sales tools to identify solutions and sell to new customers; maintain up-to-date client information in the designated CRM (e.g., Salesforce) and document interactions.
• Provide monthly activity calendars reflecting community access points; create penetration plans in key markets and channels.
• Recover dormant customers via sales tools and marketing campaigns.
• Educate potential patients about our value proposition; deliver presentations to large audiences when appropriate.
• Develop distribution channels to support new patient enrollment; use sales tools to ensure data collection and efficiency.
• Collaborate with sales leadership to improve engagement with distributors, vendors, and community partners.
• Build relationships with brokers / insurance agents / case workers / vendors; develop and execute broker and partner strategies and plans.
• Engage with new patients beyond the first appointment; maintain relationships to support retention; address and resolve customer issues as needed.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

Education and Experience Criteria

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. We're growing rapidly and offer compensation, comprehensive benefits, career development, and a strong work-life balance. Apply to join our team and make a difference in people's lives every day.

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