Wood Department Manager

Retail Store Manager

Pay Range : $19.15 - $36.05

Purpose : Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development.

Major Responsibilities

Customer Service :

• Drive, teach and adhere to the P's of retail to include but are not limited to people, product, price, purchasing, position, presentation, promotion, and pro services.
• Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service.
• Strategically merchandize and utilize the company guidelines to outline merchandising practices.
• Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management.
• Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable, and quick for customers and co-workers.

Work as KCM or Manager on Duty as required :

Administrative :

Supervisory :

Store Operations :

Minimum Eligibility Requirements :

Working Conditions (Travel, Hours, Environment) :

Store Hours :

Pickup Hours :

Benefits & Rewards :

Equal Employment Opportunity :

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.