Desktop Technician (Assets)

Desktop Technician (Assets)

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Desktop Technician (Assets) to join their team onsite in Raleigh, NC and provide end-user support. This is a 3 month contract with the possibility of converting to direct hire.

Duties and Responsibilities

Open tickets in ServiceNow to track boxes being sent out and noting tracking information. Send out boxes to users to send back equipment for laptops, monitors, and peripherals. Update ServiceNow tickets and Asset Management Module to show asset has been returned. Image and send out laptops for remote users. Perform asset management for hardware, primarily laptops, recovery and tracking. Manage increasing asset volume, especially end-user equipment (laptops). Perform asset deployment and monitor asset activity. Perform user follow-up for inactive assets, and asset recovery after user termination or break / fix events.

Skills and Qualifications

Minimum 2+ years of IT experience. Must be detail-oriented with experience in hardware and software asset management and worked on tools like ServiceNow.

Wage Range

The rate for this position is between $16.87 - $24.75 per hour. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA / HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.