Talent.com
Guest Experience Lead

Guest Experience Lead

McDonald'sMililani, HI, US
30+ days ago
Job type
  • Full-time
Job description

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS :

  • Competitive pay from $16.00 per hour - $18.18 per hour / hour plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and / or paid time off
  • Tuition reimbursement and / or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan
  • Medical, dental, and vision benefits

And much, much more!

  • Available to full time employees in select locations.
  • This role is vital to the guest experience because you'll :

  • Lead the experience : Check in with guests and make sure they are enjoying themselves
  • Be the solution : Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key : Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know : Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
  • To be successful in this position, you'll need :

  • A humble and hospitable demeanor;
  • Passion for helping and serving others (customers and fellow team members);
  • A desire to learn and grow; and
  • The ability to communicate effectively and anticipate customer needs
  • So, what's your job combo?

    Equal Employment Opportunity and Our Value of Inclusion

    McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com.

    This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

    Create a job alert for this search

    Guest Experience Lead • Mililani, HI, US

    Related jobs
    • Promoted
    Guest Relations Manager, VIP

    Guest Relations Manager, VIP

    Royal Lahaina ResortHonolulu, HI, US
    Full-time
    The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services / Transportation in an attentive, friendly, efficient and courteous manner...Show moreLast updated: 13 days ago
    • Promoted
    Host

    Host

    604 Hospitality GroupHonolulu, HI, US
    Full-time
    Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.Ou...Show moreLast updated: 30+ days ago
    • Promoted
    HOST

    HOST

    Hard Rock CafeHonolulu, HI, US
    Full-time
    Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned / licensed or managed Rock Shops®, Live P...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Manager (OEM)

    Guest Services Manager (OEM)

    Highgate HotelsHonolulu, HI, US
    Full-time
    Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.New York, Boston, Miami,...Show moreLast updated: 26 days ago
    • Promoted
    Host

    Host

    TS Grasp Inc. d.b.a. Crackin KitchenHonolulu, HI, US
    Part-time
    Must live on Oahu to start immediately.No relocation allowance available.Greet guests upon arrival and guides them to assigned table entered in computerized reservation and seating system.Books and...Show moreLast updated: 30+ days ago
    • Promoted
    Concierge - Casual Hire (Moanalua)

    Concierge - Casual Hire (Moanalua)

    The Plaza Assisted LivingHonolulu, HI, US
    Full-time
    Concierge position available at The Plaza at Moanalua.Casual hire hours - day and evening shift.At The Plaza, our Concierge is responsible for providing excellent hospitality as they are the first ...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Experience Manager OEM

    Guest Experience Manager OEM

    Royal Lahaina ResortHonolulu, HI, US
    Full-time
    The Guest Experience Manager OEM is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services / Transportation in an attentive, friendly, efficient and courteous ...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Agent (Part-Time)

    Guest Services Agent (Part-Time)

    Highgate HotelsHonolulu, HI, US
    Part-time
    The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Show moreLast updated: 30+ days ago
    • Promoted
    Concierge - Casual Hire (Waikiki)

    Concierge - Casual Hire (Waikiki)

    The Plaza Assisted LivingHonolulu, HI, US
    Full-time
    Casual Hire - Wednesday, Friday, Saturday 3p-7p.At The Plaza, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Plaza commu...Show moreLast updated: 5 days ago
    • Promoted
    Guest Services Manager

    Guest Services Manager

    Marriott InternationalHonolulu, HI, US
    Full-time
    Serves as the property manager on duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Manager (OEM)

    Guest Services Manager (OEM)

    Royal Lahaina ResortHonolulu, HI, US
    Full-time
    Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.New York, Boston, Miami,...Show moreLast updated: 27 days ago
    • Promoted
    Hotel Manager

    Hotel Manager

    Royal Lahaina ResortHonolulu, HI, US
    Full-time
    The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and developing employees, while maintaining ...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Manager

    Guest Services Manager

    Royal Lahaina ResortHonolulu, HI, US
    Full-time
    The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services / Transportation in an attentive, friendly, efficient and courteous manner...Show moreLast updated: 7 days ago
    • Promoted
    Guest Experience and Screening Agent (Honolulu)

    Guest Experience and Screening Agent (Honolulu)

    Pulama LanaiHonolulu, HI, US
    Full-time
    Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Agent (Part-Time)

    Guest Services Agent (Part-Time)

    Royal Lahaina ResortHonolulu, HI, US
    Part-time
    The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Show moreLast updated: 30+ days ago
    • Promoted
    Concierge - Full Time

    Concierge - Full Time

    Atlantic AviationHonolulu, HI, US
    Full-time
    Why You’ll Love This Concierge JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of...Show moreLast updated: 21 days ago
    • Promoted
    Concierge - Casual Hire (Pearl City)

    Concierge - Casual Hire (Pearl City)

    The Plaza Assisted LivingPearl City, HI, US
    Full-time
    At The Plaza, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Plaza community. The Concierge will be greeting potential re...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Experience Lead

    Guest Experience Lead

    McDonald'sJbphh, HI, US
    Full-time
    Flexible scheduling with a side of always feeling valued.A job at McDonald's offers a job combo that fits YOU.Employee discounts and free meals. Paid sick leave and / or paid time off.Tuition reimburs...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Experience Manager OEM

    Guest Experience Manager OEM

    Highgate HotelsHonolulu, HI, US
    Full-time
    The Guest Experience Manager OEM is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services / Transportation in an attentive, friendly, efficient and courteous ...Show moreLast updated: 30+ days ago
    Host

    Host

    Ruth's ChrisWaikiki, HI, US
    Full-time
    Are you ready for the best job ever?.Since Ruth’s Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creati...Show moreLast updated: 30+ days ago