Hospitality Manager
The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of customer service, and maintaining profitability. This role requires a proactive and detail-oriented individual who can lead a team and manage various aspects of restaurant operations.
Key Responsibilities
The Hospitality Manager will :
- Supervise and train staff to ensure excellent customer service and operational efficiency.
- Manage daily operations, including scheduling, staffing, and inventory management.
- Ensure compliance with health and safety regulations and company policies.
- Handle customer complaints and resolve issues promptly to maintain high customer satisfaction.
- Monitor financial performance and implement strategies to improve profitability.
Qualifications
The ideal candidate will have :
A minimum of 3 years of experience in a similar management role within the hospitality industry.Strong leadership and team management skills.Excellent communication and interpersonal skills.Proficiency in restaurant management software and other relevant tools.A passion for the hospitality industry and a commitment to providing exceptional service.If you are a dynamic and motivated Hospitality Manager with a passion for delivering exceptional service, we would love to hear from you.