Senior Product Manager - Self-Hosted Ecomm Integrations

Sr. Product Manager - Self-Hosted Ecomm Integrations

Klaviyo values diverse backgrounds and experiences. We believe everyone deserves a fair shot at success. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Learn more at the career site.

At Klaviyo, Product Managers are skilled practitioners who drive business outcomes in a high-growth environment. As a Senior Product Manager, you will deliver impact through your work and mentor the next generation of product leaders. This is a hybrid role requiring 3 days per week in our Boston office. Fully remote candidates will not be considered at this time.

About The Team

Klaviyo’s Data Infrastructure pillar maintains a centralized, scalable data store with flexible, low-latency reads for customer and related data. You will help ensure our integrations empower merchants to grow faster and connect across systems. This role focuses on owning the product strategy, execution, and business results for Klaviyo’s first-party integrations with self-hosted eCommerce platforms — specifically Magento 2, Salesforce Commerce Cloud (SFCC), WooCommerce, and PrestaShop. You will build enterprise-grade, reliable integrations that impact revenue, upmarket growth, and merchant success.

What You’ll Do

Deliver business impact by setting and executing a roadmap that advances our integrations and drives measurable results.

Champion customer needs by spending significant time with merchants and partners to understand their workflows and challenges.

Think analytically to break down complex problems, explore multiple solutions, and address edge cases.

Communicate clearly in writing and verbally across all stakeholders.

Mentor and coach other PMs to raise the overall standard of product excellence.

Continuously learn and become an expert in self-hosted eCommerce platforms and extensibility.

What You’ll Do (Operational)

Collaborate across product, engineering, research, design, sales, partnerships, and external stakeholders to deliver high-impact outcomes.

Own and prioritize the roadmap for self-hosted integrations, focusing on projects with the greatest business impact.

Write detailed specifications that anticipate use cases and leave no ambiguity.

Ship features quickly and iteratively to deliver value to customers while continuing to improve.

Mentor other product managers and raise the standard of product excellence.

Deepen expertise in self-hosted eCommerce platforms and extensibility.

Who You Are

5-7+ years of product management experience, ideally with technical products or infrastructure.

Proven track record of owning products end-to-end and delivering measurable business outcomes.

Strong technical expertise in system integrations (REST APIs, webhooks, authentication, data pipelines, cloud architecture).

Experience with products where extensibility is a core requirement for customization and integrations across ecosystems.

Experience with enterprise / upmarket merchants, mapping technical and business requirements across multi-system environments.

Experience collaborating with external partners and aligning on joint strategic priorities.

Passionate about building B2B SaaS products with a proactive, action-oriented mindset.

Exceptional written and verbal communication skills.

Nice To Have

Familiarity with extensions and plugins in the eCommerce space.

Experience with internationalization and how it affects integrations and content.

Your First 90 Days

In your first 30 days, you will get acclimated to Klaviyo and our product :

Two-week onboarding program introducing the company and the product.

Spend time in Support to help customers resolve issues and gain holistic product understanding.

Meet key colleagues needed for success in your role.

In your first 60 days, you will become a valuable team member :

Take ownership of a key area of the product and become the go-to expert for that area.

Have a quick impact by spec’ing and building your first product features.

In your first 90 days, you will increase your influence :

Formulate strategy and roadmap for your product area.

Contribute to knowledge sharing with the larger product team.

Start coaching and mentoring other Product Managers at Klaviyo.

Additional Notes

We use Covey as part of our hiring and / or promotional process. Massachusetts applicants : it is unlawful to require or administer a lie detector test as a condition of employment. Our salary range reflects base pay and may include variable compensation, equity, and benefits. For details about total rewards and location-based ranges, please consult the job posting on our official site.

Base Pay Range For US Locations : $140,000—$210,000 USD.

Get to Know Klaviyo : We empower creators to own their destiny by making first-party data accessible and actionable. Our AI fluency at Klaviyo includes responsible use of AI. We are an equal opportunity employer committed to non-discrimination in line with applicable law.

By applying you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. Details are available on our official site.

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