Coordinator of Deaf Services (Coordinator of Disability Services)

About Holyoke Community College :

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Mission : Educate. Inspire. Connect.

Values : Kindness, Inclusion, Trust, Innovation & Collaboration

Kindness, inclusion and trust are the foundation of the work that we do together. Innovation and collaboration enable us to explore and implement the ideas that will shape our future.

Under direction of the Director of the Office for Students with Disabilities and Deaf Services, this position is to coordinate programs, activities, academic strategies and accommodations to ensure that students who are Deaf / Hard of Hearing have equal access to college programs, activities and services. (Human Resources oversees all faculty / staff accommodations; however, faculty / staff who are Deaf receive interpreting / captioning accommodations through OSD & Deaf Services.) This position performs educational, administrative, budgeting, communications and community partnerships work. The position is also responsible for administering the college’s Deaf Services program, interpreting / implementing college policies and federal / state laws supporting Deaf / Hard of Hearing individuals, determining program eligibility, determining reasonable accommodation, and providing information / guidance for compliance with applicable laws and policies. In addition, the Coordinator of Deaf Services will promote Deaf Awareness to the campus and wider community, as well as coordinate independent contractors such as ASL / English interpreters, C-Print captionists and professional note takers.

• Coordinates support as well as ensures communication access for Deaf / Hard of Hearing students, faculty and staff in all facets of the College.
• Serve as an advisor and advocate on behalf of Deaf / HoH students.
• Maintain appropriate records and data of student caseload using platforms such as Maxient, EAB Navigate, Online Services, DegreeWorks and Banner.
• Monitor progress of students in caseload with check-ins, scheduled meetings and communication, responding to students’ questions, concerns and needs. Connect students to support services (e.g., tutoring, El Centro, ALANA, Thrive), as needed.
• Recruit / maintain active list of interpreters and captionists. Update and / or develop policies / procedures for interpreting and captioning, as needed.
• Schedule ASL / English interpreters and C-Print captionists, depending on the communication needs of Deaf students, faculty and staff for classroom and non-classroom needs.
• Coordinate and budget for annual contracts, review bi-weekly payment vouchers submitted by interpreters / captionists, submit timesheet information to the Business Office for approval and payments.
• Maintain connection with Massachusetts Ability (formerly Massachusetts Rehabilitation Commission) regarding shared students.
• Provide consultation and resources to faculty, staff, students and college community members regarding Deaf Services.
• Organize community activities / help to foster a sense of belonging for Deaf / Hard of Hearing students, employees and visitors to the campus.
• Maintain a working relationship with HCC’s Deaf Studies Program.
• Provide direct interpreting services, as needed, in classes and meetings.
• Participate in shared governance committees as well as other committees, task forces, and sub-committees of the College, as required by the MCCC contract.

REQUIRED :

Master’s Degree in Deaf Studies, ASL / English Interpreting, Deaf Education, Rehabilitation : Deaf, Human Services : Deaf, and / or a Deaf-related field;

EQUIVALENCY STATEMENT : Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

PREFERRED :

National certification – RID or NAD National Interpreter Certification and / or BEI Basic Certification and / or a score of at least 4.0 on the Educational Interpreter Performance Assessment, with a minimum of 5 years professional interpreting experience;

A working familiarity with technology used by the Deaf / Hard of Hearing community, including the VideoPhone, Assistive Listening Devices, closed captioning, remote interpreting, C-Print captioning, video relay service, etc.;

Knowledge of disability rights and culture;

Maxient, Banner, Degreeworks, and EAB Navigate experience;

Understanding of universal / inclusive design concepts and experience with implementation; and,

Experience presenting information to individuals and groups.

Full Time, MCCC Unit position

Salary : Grade 6; Minimum $77,358 - $86,224 / year. Actual salary will be commensurate with education and experience in accordance with MCCC / MTA Collective Bargaining Agreement. Full State benefits package.

Funding Source : State

Hours : 37.5 hrs. / week

Disability Accommodations :

Holyoke Community College is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Office of People and Talent at (413) 552-2554.

Background Check :

Holyoke Community College is an affirmative action / equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and / or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.