Customer Service Marketing Support Specialist

Benefits:

Bonus based on performance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Minuteman Press – Hampton Roads, VA

Minuteman Press is a locally owned, printing, apparel, and promotional products company. We’re looking for a motivated, friendly Customer Service & Marketing Support Specialist to join our growing team.

This is not a call-center role. You’ll be working directly with customers, helping with quotes, supporting marketing efforts, and representing our brand in the community.

What You’ll Be Doing

Answer incoming calls, emails, and walk-in customer inquiries

Prepare quotes for printing, apparel, and promotional items

Follow up with customers on quotes and orders

Light marketing activities

Occasionally attend local networking or marketing events

Help with local deliveries and dropping off customer packages while out in the field

Work closely with production to ensure orders are accurate and on time

Provide excellent customer service from start to finish

What We’re Looking For

Strong communication and people skills

Comfortable talking with customers in person, by phone, and email

Organized and detail-oriented

Willing to learn printing, apparel, and promotional products

Basic computer skills (email, quotes, CRM/ordering systems)

Marketing, sales, or customer service experience is a plus

Positive attitude and team-player mindset

Why Work With Us

Stable, locally owned business

Variety in your day — no two days are the same

Opportunity to grow into sales or marketing

Supportive team environment

Competitive hourly pay (based on experience)

Schedule

Full-time

Monday–Friday

Day shift (no nights or weekends)