Outbound Call Agent

A company is looking for a REMOTE Outbound Call Agent.

Key Responsibilities :

Make high-volume outbound calls to healthcare facilities to retrieve patient charts

Accurately record, verify, and input all gathered information

Ensure compliance with HIPAA regulations and adhere to internal company protocols

Qualifications :

Minimum 1 year of experience in a call center or customer service role (required)

Previous experience in healthcare or medical records is highly preferred but not required

High school diploma or equivalent

Reliable internet connection and a dedicated home workspace

Must reside within a 60-minute radius of Houston, TX (zip code 77086)