Talent.com
Director of Member Experience

Director of Member Experience

VirtualVocationsAurora, Illinois, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Director of Member Experience to lead initiatives that enhance member satisfaction and loyalty.

Key Responsibilities

Develop and execute a comprehensive Voice of Member strategy aligned with business goals

Establish and manage key metrics to set data-driven goals for member experience

Oversee the collection and analysis of member feedback to drive improvements across the organization

Required Qualifications

Bachelor's degree in business, marketing, statistics, or related field; Master's degree preferred

8 or more years of experience in member experience, market research, or voice of customer programs

5 or more years of management experience leading teams and complex programs

Demonstrated expertise in member experience measurement methodologies

Experience with CX technology platforms and analytics tools

Create a job alert for this search

Director Member Experience • Aurora, Illinois, United States

Related jobs
  • Promoted
Member Team Lead

Member Team Lead

WalmartJoliet, IL, US
Full-time +1
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates. communicating goals and feedback; training associates on processes and pr...Show moreLast updated: 17 days ago
  • Promoted
Licensed Clinical Mental Health Therapist

Licensed Clinical Mental Health Therapist

LifeStance HealthSeneca, IL, US
Full-time
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
  • Promoted
Drive with DoorDash - Sign Up in Minutes

Drive with DoorDash - Sign Up in Minutes

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
  • Promoted
Director of Member Experience

Director of Member Experience

VirtualVocationsNaperville, Illinois, United States
Full-time
A company is looking for a Director of Member Experience to lead initiatives that enhance member satisfaction and loyalty. Key Responsibilities Develop and execute a comprehensive Voice of Member ...Show moreLast updated: 30+ days ago
  • Promoted
Flexible $ : Earn At Least $2555 For Your First 203 Trips, Guaranteed.

Flexible $ : Earn At Least $2555 For Your First 203 Trips, Guaranteed.

UberVerona, IL, United States
Full-time +1
Earn at least $2555 driving with Uber when you complete your first 203 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
  • Promoted
  • New!
Director of Celebrations (Activities Director)

Director of Celebrations (Activities Director)

Solstice at JolietJoliet, IL, US
Full-time +1
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “P...Show moreLast updated: less than 1 hour ago
  • Promoted
Drive with DoorDash - Flexible Schedule

Drive with DoorDash - Flexible Schedule

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
  • Promoted
Drive with DoorDash - Onboarding / Onboard

Drive with DoorDash - Onboarding / Onboard

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
  • Promoted
Become a Dasher : Deliver with DoorDash

Become a Dasher : Deliver with DoorDash

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
  • Promoted
Quick Earnings : Earn At Least $2555 For Your First 203 Trips, Guaranteed.

Quick Earnings : Earn At Least $2555 For Your First 203 Trips, Guaranteed.

UberGrand Ridge, IL, United States
Full-time +1
Earn at least $2555 driving with Uber when you complete your first 203 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
  • Promoted
Side gig : Earn at least $2555 in your first 203 trips driving, guaranteed.

Side gig : Earn at least $2555 in your first 203 trips driving, guaranteed.

UberGrand Ridge, IL, United States
Full-time +1
Earn at least $2555 driving with Uber when you complete your first 203 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
  • Promoted
  • New!
Director of Coach Development

Director of Coach Development

Soccer Shots - DuPage CountyNaperville, IL, US
Full-time
Job Title : Director of Coach Development.Elizabeth Weinberg, Director of Coaching and Operations.Full-Time, (~40 hours / week) | ~10 : 00 AM 7 : 00 PM. Days / Week | Varies by Season | Mix of Field & Ad...Show moreLast updated: 6 hours ago
  • Promoted
Drive with DoorDash - Choose your own hours

Drive with DoorDash - Choose your own hours

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
  • Promoted
Drive with DoorDash - Be Your Own Boss

Drive with DoorDash - Be Your Own Boss

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
  • Promoted
LEAD TEAM MEMBER FT - pOpshelf

LEAD TEAM MEMBER FT - pOpshelf

Dollar GeneralArlington Heights, IL, US
Full-time
Popshelf's seeks to provide fun finds for less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with mo...Show moreLast updated: 21 days ago
  • Promoted
Provisionally Licensed Therapist

Provisionally Licensed Therapist

LifeStance HealthSeneca, IL, US
Full-time
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 24 days ago
  • Promoted
Drive with DoorDash

Drive with DoorDash

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
  • Promoted
Choose your schedule - Earn At Least $2555 For Your First 203 Trips, Guaranteed.

Choose your schedule - Earn At Least $2555 For Your First 203 Trips, Guaranteed.

UberVerona, IL, United States
Full-time +1
Earn at least $2555 driving with Uber when you complete your first 203 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
  • Promoted
Drive with DoorDash - Start Earning Quickly

Drive with DoorDash - Start Earning Quickly

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
  • Promoted
Drive with DoorDash - Receive 100% of Customer Tips

Drive with DoorDash - Receive 100% of Customer Tips

DoorDashSerena, IL, United States
Full-time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago