General Manager

General Manager

Essential duties may include, but are not limited to the following :

• Strive to enhance our guest experiences at every opportunity by satisfying and exceeding their expectations.
• Increase sales and profit by building community relationships / partnerships and providing outstanding product and service.
• Ensure an effective work schedule is posted each week.
• Demonstrate effective interviewing skills for hiring only top performers.
• Responsible for all levels of staffing and new hire orientations.
• Ensure all training and certification processes are in place and 100% compliant.
• Responsible to provide clear development plans and performance reviews for management staff.
• Execute quarterly business plans through the use of systems, training, operation manuals and all other available resources.
• Assist Area Development Managers and / or Market Development Manager in the execution of marketing plans.
• Continually mentor AGM's and AM's in the operation of a Zaxby's unit and prepare them for the future advancement.
• Review daily numbers each day of work and coach and praise their results.
• Provide leadership by generating excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Non-Essential Job Functions :

Position Requirements :

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