Retail Sales Associate - Guest Specialist

Retail Sales Associate - Guest Experience Specialist

• Bilingual English / Spanish a PLUS!
• MUST be at least 18 years of age or older to be considered.

Job Overview

Our Retail Sales Associates - Guest Experience Specialists are a driving force behind Bob's Discount Furniture's success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob's. As a Retail Sales Associate - Guest Experience Specialist, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere-just the way Bob's intended!

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you enjoy working with people, are energized by a sales environment, and love home decor, this role is for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas :

Core Competencies & Expertise

Customer Engagement and Active Listening

Relationship Building and Client Follow-Up

Consultative Selling and Product Knowledge Application

Team Collaboration and Communication

Adaptability to Retail Schedules and High-Energy Environments

Comfort with Digital Tools and Point-of-Sale Systems

Organizational Skills and Time Management

Problem Solving and Goal Orientation

Preferred Competencies & Skills

Previous retail or commission-based sales experience

Bilingual communication skills

Passion for home design and interior decor

Experience with customer relationship management tools or systems

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

Hourly Advance / Draw vs. Commission pay structure

Medical, Dental, and Vision coverage

Employer-paid and voluntary Life Insurance options

401(k) Profit Sharing Plan with generous match

Paid time off including vacation, sick days, holidays, and your birthday!

Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)

Exclusive Employee Discounts

Flexible retail schedules including evenings, weekends, and holidays

Tuition reimbursement and professional development opportunities

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

Energetic and self-motivated with strong interpersonal skills

Basic computer proficiency

Ability to work a flexible retail schedule, including weekends and holidays

Physical Demands

Ability to stand for long periods and move throughout the showroom

Must be able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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