Senior Manager, Corporate Communications

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and role :

We are seeking a dynamic and experienced Senior Manager of Corporate Communications to join our team. This role is pivotal in advancing eBay's dedication to supporting small to medium-sized businesses and entrepreneurs through strategic communication campaigns. The ideal candidate will be responsible for crafting and executing external communications strategies that highlight eBay's advocacy and the success stories of our sellers. As a key part of highlighting eBay’s advocacy, this role will work closely with eBay’s Government Relations, Seller Engagement and Regulatory teams.

What will you accomplish :

Develop and implement comprehensive communication plans that showcase eBay's commitment to empowering entrepreneurs and small to medium-sized businesses.

Create compelling narratives and storytelling initiatives that highlight the achievements and journeys of eBay sellers.

Collaborate with eBay’s Seller Engagement team.

Manage executive communications messaging strategy and support content creation for company-wide events

Build and maintain strong media relationships to amplify eBay's advocacy efforts and increase visibility of our sellers' success stories.

Work with global government relations (GR) teams to support comprehensive public affairs strategy.

Keep GR teams informed of corporate announcements, messaging priorities, and communications goals

Work with GR to develop comprehensive public affairs regional strategies to include earned media, social media, policy events, policymaker engagements, and paid media

Support management of public affairs agency / agencies to drive proactive policy messaging

Support development of GR-specific talking points

Support amplification of coalition work

Arrange GR / policy focused interviews with eBay executives, sellers, and other stakeholders that support corporate narratives and eBay policy objectives

Manage media relations activities and social media amplification for GR and policy-focused events

Collaborate with cross-functional teams to ensure alignment and consistency in messaging across various platforms and initiatives.

Monitor and analyze media coverage, trends, and public perception to refine communication strategies and maximize impact.

Lead and manage Entrepreneur / SMB communications professional in Europe, fostering a media relations culture, embracing an AI-first mindset and driving impactful results.

What will you bring :

A minimum of 10 years of relevant experience in corporate communications, public affairs, public policy or public sector communications.

Proven track record of developing and executing successful communication campaigns with minimal direction.

Extensive experience in storytelling and crafting narratives that highlight the achievements of entrepreneurs and small business owners.

Strong self-motivation and the ability to work independently, managing multiple projects and deadlines effectively.

Exceptional written and verbal communication skills, with the ability to convey complex ideas in a clear and engaging manner, with an AI-first approach.

Demonstrated ability to build and maintain relationships with media, industry influencers, and external partners.

Strong understanding of legislative and regulatory processes at the federal and / or state level.

Experience with issue advocacy, public policy campaigns, and coalitions.

Experience with tech, e-commerce, or highly regulated industries.

Passion for eBay's mission and a deep understanding of the challenges and opportunities faced by entrepreneurs and small businesses.

The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below :

$162,000 - $216,300

The base pay range for all other U.S. work locations is expected in the range below :

$123,600 - $198,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and / or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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