Empower Certified Technical Analyst

Job Description

Title-Empower Certified Technical Analyst

Mandatory Skills Waters Empower 3 platform

• Mandatory Waters Empower certified
• 5+ years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues.
• Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control.
• Strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred.
• Familiarity with LAC / e workstation concepts and client / server connectivity for CDS environments.
• Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity.
• Experience executing test scripts / checklists and documenting results with attention to detail.
• Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation.
• Demonstrated supervisory experience leading small technical teams or deployment resources.
• Validation expertise : creation and execution / oversight of IQ / OQ; contribution to PQ as needed; audit-ready documentation practices.
• UAT experience : developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination.