NEW JOB OPENING TECHNICAL SERVICES SPECIALIST IN NY, NY, USA!

Job Description

Hybrid for below locations :

• New York, NY
• Chicago, IL
• Plano, TX
• Dallas, TX

Required Education

Bachelor's Degree or equivalent combination of education and work experience

Preferred Education

Juris Doctor

Required Experience

8 years relevant experience

Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim

Financial and business acumen and awareness of financial responsibility

Quickly change direction when working on multiple projects or issues

Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures

Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Assume a methodical approach to a given situation and develop a systematic procedure as a response

Develop effective negotiation strategies and prepare a plan of action

Build and capitalize on beneficial internal and external relationships including competitors

Actively contributes towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities

and career advice

Build and establish constructive and cooperative working relationships and open lines of communication

Utilize effective communication skills to influence and persuade decision makers

Manage a diverse and extensive portfolio of management and professional liability claims with varying levels of complexity and activity.

Collaborate with internal resources to resolve difficult claims situations and drive resolution opportunities with internal and external

stakeholders

Technical Services Specialist Overview :

The purpose of this role is to oversee the examination, evaluation, and processing of complex Claims estimates and paid Claims values, ensuring adherence to policy terms and conditions in alignment with the Client Claims Philosophy. The role also entails supporting the claims function in specific insurance classes to drive operational efficiency, efficient claims settlement, and fair resolution of claims disputes in line with company guidelines and philosophy. The selected candidate will manage the complete investigation, evaluation and resolution of assigned portfolio of complex claims emanating the lawyers professional and miscellaneous professional liability business segments, Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters.

Technical Services Specialist Job Duties :

Manage a diverse portfolio of complex claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner

Evaluate and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with applicable laws, regulations, statutes, best practices and Department of Insurance (DOI) compliance

Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes

Collaborate with outside representative counsel to formulate litigation strategy ensuring achievement of desired outcome and effective litigation management strategies

Directs and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants.

Oversee projects and planning surrounding departmental initiatives to achieve strategic objectives

Analyze, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy

Advise on specific professional liability areas of specialization and coordinates efforts to disseminate information and guide learning and thought leadership in those areas; serve as the subject matter expert

Represent Client by participating in and attending industry seminars or authoring articles pertaining to professional liability subjects

Collaborate with Underwriters to identify, understand and address novel or complex risks to appropriately price and negotiate terms including participation in sales calls and requests for proposals (RFPs)

Manage relationships with external vendors to deliver accurate, timely, and cost-effective solutions.

Take ownership for personal development and career planning, and development of required skills, tools, techniques, and technology to continually add value to the organization.

Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs / costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility.

Industry :

Insurance

Estimated Start Date :

12 / 15 / 2025

Dress code :

Business Casual

Only those lawfully authorized to work in the designated country associated with the position will be considered.

Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits :

For information and details on employment benefits offered with this position, please visit here . Should you have any questions / concerns, please contact our HR Department via our secure website .

California Pay Equity :

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13 / 10-91.).