Senior Market Research Specialist

Senior Market Research Specialist

At Donorbox, the Senior Market Research Specialist will play a key role in shaping how we understand, segment, and grow across the nonprofit landscape.

You'll dive deep into nonprofit sectors such as faith-based, animal welfare, education, arts & entertainment and more, analyzing their unique challenges, structures, motivations, news consumption habits, and buying behavior. Your insights will guide our go-to-market strategy, brand and product direction, helping us serve our customers better and accelerate growth.

This role will not only uncover market opportunities but will also help our Product team discover unmet user needs - identifying where Donorbox can innovate and differentiate. You'll work cross-functionally with Growth, Marketing, Sales, Customer Success and Product leaders to turn data into insights, and insights into strategy - positioning Donorbox for long-term success with its nonprofit partners.

Responsibilities

Market & Segment Research

• Conduct in-depth research to define TAM, SAM, and SOM globally and regionally for nonprofit verticals.
• Map industry structure, giving trends, digital adoption, and seasonality (e.g. Easter, Giving Tuesday, Ramadan, etc.).
• Create sub-segment analyses e.g., dioceses vs. parishes, Catholic vs. Protestant, churches vs. Christian orgs, animal shelters vs. wildlife rescues for deeper understanding.
• Deliver clear market landscape reports that guide strategic prioritization.

Audience Profiling & ICP Definition

Behavioral & Media Insights

Buying Habits & Triggers

Competitive Landscape

Product & User Discovery

Internal Data & Cross-Functional Insights

Strategic Reporting & Recommendations

Research Methods & Approach

Qualifications & Experience

What We'd Love to See

Details

Benefits & Perks

The Application Process

We have 6 stages :

If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!