Commercial Services Specialist

A company is looking for a Commercial Services Specialist to deliver exceptional customer service and support to clients through various contact channels.

Key Responsibilities

Provide service and support to customers regarding commercial issues via phone

Act as a subject matter expert for internal teams and assist with escalated inquiries

Review processes for efficiency and maintain knowledge of current business objectives and product offerings

Required Qualifications and Education

High School Diploma or equivalent

Two years of related customer service experience

Proficient in English and ability to manage multiple computer systems

Basic understanding of privacy regulations

Experience in a team environment is preferred