Turn Tax Season into a Season of Support in Anacostia

Are you passionate about making a difference in your community? Community Tax Aid is seeking enthusiastic Client Navigators to join our vibrant team! This is the perfect opportunity for someone who loves helping others and wants to make sure there is no barrier to receiving top-notch tax assistance. No prior experience with taxes is required.

Let us know about any accommodations you need—we’re happy to work with you.

We strive to make our sites inclusive for people of all gender identities, disabilities, and cultural backgrounds.

Key Responsibilities :

• Provide a warm welcome to clients as they begin their tax preparation journey, ensuring they feel comfortable and informed.
• Assist clients with the intake process by helping them understand and complete the necessary forms.
• Accompany clients throughout the tax preparation process, offering real-time translation services and answering any questions they may have.
• Serve as the liaison between clients and tax preparers, ensuring clear communication and a seamless experience.
• Support the tax site team in creating a friendly and inviting atmosphere where every client leaves feeling taken care of.

What You Bring :

What's In It For You :

Where you could volunteer :

When we would need you :

Physical Requirements

Environmental Factors

No prior experience with taxes is required—we’re looking for compassionate individuals eager to assist. Join us at Community Tax Aid and be the guiding light for our clients, ensuring they navigate their tax preparation with ease and confidence. Ready to make tax season a breeze for someone in need? Come aboard as a Client Navigator! Reach out to us and we will find the time and site that works best with your schedule.

If you have questions, email Andrea at

volunteer@communitytaxaiddc.org or give me a call at 202-547-7773 ext. 1012.