Branch Administrator

Branch Administrator

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview : The Branch Administrator supports the Spokane, WA office of CrossCountry Mortgage. The Branch Administrator is responsible for entering data from incoming leads, providing high-level support including heavy calendar management with excellent communication skills.

Job Responsibilities

• Manage branch calendar and schedule a variety of business meetings, including initial consultations.
• Handle incoming and outgoing phone and electronic communications.
• Work with various software tools to perform daily tasks, including spreadsheet programs and Salesforce.
• Accurately enter data from incoming leads for the branch.
• Complete and maintain branch-assigned checklists, prospect follow up and file set up.
• Handle gifting programs for the branch.

Qualifications and Skills

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Pay Range : Hourly Rate : $22.00 - $24.00