Resident Experience Manager

Job Description

Job Description

You’ll be at the heart of creating unforgettable experiences, keeping budgets balanced, and ensuring that every interaction leaves a lasting, positive impact. If you’re a detail-obsessed, solution-oriented, people-loving pro with a flair for the stylish and sophisticated, we want to hear from you!

The ideal candidate will be :

• You’re the planner in your friend group – not just the one who starts the group chat, but the one who makes the dinner reservation, books the Airbnb, and sends out the Google Calendar invite.
• You live for a well-executed event – whether it’s hosting a dinner party with a perfectly curated playlist or organizing a surprise birthday trip down to the last detail, you thrive on creating experiences people will rave about.
• You’re always on the go – balancing a morning workout, a packed workday, and an evening networking event (or happy hour) is just another Tuesday for you.
• You keep the receipts – literally and figuratively – you love a well-balanced budget and take pride in making sure every expense is accounted for, whether it’s for work or your latest vacation fund.
• Conflict doesn’t scare you – it energizes you – you have a natural ability to read people, defuse tension, and turn a frustrated customer or resident into a lifelong fan.
• You have a 'work hard, play hard' mentality – you’re the type who crushes deadlines at work and then seamlessly transitions into planning an impromptu weekend getaway.
• You love making things look as good as they function – aesthetics matter to you, whether it’s setting up a photo-worthy event space or ensuring a spreadsheet is color-coded to perfection.
• You’re the “fixer” – if something goes wrong, you don’t panic. You problem-solve, pivot, and make sure everything still comes together flawlessly.

Still interested? Read more about specific job responsibilities below.

JOB RESPONSIBILITIES

Resident Relations & Experience

Financial Management

Event Planning & Execution

Collaboration & Communication

Other Responsibilities

Requirements