EDI Functional Analyst

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

The Functional Analyst serves as a liaison between business teams, customers, and the Integrations team to define, implement, and support reliable integrations. This role gathers requirements, supports EDI onboarding, and helps streamline cross-departmental data exchange.

The ideal candidate has a strong understanding of EDI standards and processes, excels at problem-solving, and enjoys collaborating to simplify complex workflows.

In This Role

• Partner with Sales, Sales Support, and customers to gather requirements and coordinate EDI onboarding and testing activities
• Collaborate with internal teams to understand how business processes and systems connect across the organization
• Translate business needs into clear functional requirements and specifications for the IT Integrations team
• Define and document data mappings, validation rules, workflows, and integration logic between systems
• Coordinate with customers and internal teams to ensure EDI configurations are accurate and meet business requirements
• Partner with QA and IT teams to support testing, validation, and deployment of integrations
• Analyze and design enhancements to EDI applications, interfaces, and mappings
• Monitor onboarding progress, track milestones, and follow up to ensure successful implementation
• Create and maintain clear documentation to support integrations, onboarding, and cross-team handoffs
• Identify opportunities to streamline data flows, improve system efficiency, and reduce manual effort through process improvements
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)
• 2+ years of experience in a Business or Functional Analyst role, with hands-on experience supporting EDI and system integrations
• Strong understanding of data flow, system integrations, and how EDI supports business operations
• Working knowledge of EDI standards and transactions (e.g., 850, 855, 856, 810)
• Experience with EDI platforms and translation tools (e.g., Cleo, Gentran, or similar)
• Familiarity with ERP integrations such as Microsoft Dynamics 365, SAP, or Oracle
• Experience with SQL, XML, and common data formats (JSON, CSV)
• Ability to gather, document, and translate business and technical requirements
• Strong communication, organizational, and cross-functional collaboration skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment