Training Manager

Job Description

Job Description

Job Title : Training & New Restaurant Opening Manager

Location : Charlotte, NC

Compensation : Up to $70,000 + Bonus

Position Overview

We are seeking a highly motivated Training & New Restaurant Opening Manager to join our shared-services team at Wild Wing Cafe and Back Yard Burgers. This role is critical to ensuring consistent operational and service excellence across our restaurants. The ideal candidate will be an expert in training design and delivery, with a proven ability to bring teams together during new restaurant openings.

Key Responsibilities

• Conduct training needs analyses across the organization to identify gaps and opportunities.
• Design, develop, implement, and evaluate training programs for all levels of staff.
• Partner with District Managers to lead and coordinate training operations during new restaurant openings.
• Support General Managers and their teams in executing Wild Wing Cafe standards, culture, and values.
• Monitor and evaluate training effectiveness, making improvements to ensure long-term success.
• Serve as a brand ambassador, modeling the culture of Integrity, Commitment, Team, Fun, Passion, and Legacy .
• Provide ongoing coaching, leadership, and professional development to management teams.

Qualifications

Why Join Us?