Customer Service Coordinator - Transload Operations

Coordinator Position at Savage

Grow your career with Savage! Savage is a global provider of supply chain infrastructure and logistics solutions with more than 200 locations across the United States, Canada, Mexico, and Saudi Arabia. Since we were founded in 1946, we've grown from a small family business to an international company with more than 4,000 team members. We're proud to be recognized as a Military Friendly Employer and a Top Company for Women to Work in Transportation. Savage is a place where your growth is supported and your impact matters. Join us and do things you never dreamed possible. These are just a few of the benefits you can expect from working with Savage :

Opportunities for Growth

Paid Holidays, Profit Sharing & Paid Time Off

Excellent benefits including medical, dental, vision, and 401(k) with match

About The Role : The Coordinator's primary responsibilities include providing administrative support to the Operations Manager and team. The Coordinator will provide all data entry into report directly to the Operations Manager.

What you will be doing :

Manage customer orders and inventory systems

Answering phones and assisting with customer needs

Enter customer orders and railcar shipments in inventory

Insure all railcars' Inbound and Outbound inspections are completed

Scale trucks in and out for load weights

Prepare documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist)

Prepare load schedule for next day's loads

Enter heating charges in inventory systems

Provide Safety Briefing to new drivers, vendors, and visitors

Contact carriers to schedule pick up times for next day's loads

Requirements of a successful Coordinator :

Ability to follow directions (written and verbal)

Attention to detail, self-motivated, multi-task and good organizational skills

Knowledge of MS Office Suite to include Word, Excel, and Power Point, Outlook

Excellent customer service skills

High School Diploma or GED equivalent

Here are some of the physical requirements of this role :

Coordinator will work on-site

Must be able to sit for long periods of time

Additional Information :

A complete job description is available upon request

Savage is an Equal Opportunity Employer and maintains a drug-free workplace