Vice President of Business Development

About our client

Our client is a global technology services company that specializes in providing business-friendly solutions across digital transformation, supply chain, and customer experience. The firm operates with a strong focus on domain-led consulting and deep industry expertise, particularly in manufacturing, retail, and consumer goods. Known for its agile delivery model and innovation-driven approach, it partners with enterprises to drive operational efficiency and scalable growth.

Responsibilities

Own the strategic vision and execution roadmap for the retail vertical, aligning with overall business goals and market trends

Drive top-line growth through new business development, client acquisition, and expansion into emerging retail segments

Lead the development and implementation of go-to-market strategies, pricing models, and customer engagement frameworks

Oversee end-to-end operations including store performance, supply chain efficiency, inventory management, and customer experience

Manage the vertical’s financial performance including budgeting, forecasting, cost optimization, and profitability tracking

Build and mentor a high-performing team across sales, marketing, operations, and support functions, fostering a culture of accountability and innovation

Collaborate with product, technology, and analytics teams to introduce digital solutions, automation, and omnichannel capabilities

Represent the organization in industry forums, client meetings, and strategic partnerships, positioning the brand as a retail thought leader

Monitor key performance indicators (KPIs) such as revenue growth, conversion rates, customer satisfaction, and operational efficiency

Continuously evaluate market dynamics, competitor strategies, and consumer behavior to refine business plans and stay ahead of the curve

Requirements

Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related discipline; MBA or equivalent postgraduate qualification is preferred

Minimum 15+ years of experience in the retail industry, with at least 5 years in a senior leadership role managing large teams and business units

Demonstrated success in building and scaling retail operations across geographies, formats (offline / online), and customer segments

Strong understanding of retail business models, merchandising, supply chain, store operations, and digital transformation strategies

Proven track record of managing P&L, driving revenue growth, improving margins, and delivering business outcomes

Experience in leading cross-functional teams including sales, marketing, operations, and technology

Excellent stakeholder management skills with the ability to engage CXOs, partners, and internal leadership

Proficiency in data-driven decision-making using retail analytics, CRM platforms, and performance dashboards

Strong leadership, communication, and problem-solving skills with the ability to thrive in a fast-paced, evolving environment

EOE

Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales and Customer Service

Industries

IT Services and IT Consulting and Business Consulting and Services

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