Sr. Director - QMS Electronic System Excellence

Senior Director, QMS Electronic System Excellence

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Overview of Role : The Senior Director, QMS Electronic System Excellence, will play a pivotal role in ensuring excellence in electronic platforms by establishing business ownership of key systems. This position requires a close partnership with IT to enhance digital capability, data management, and data governance. Additionally, the role involves developing state-of-the-art monitoring, signal identification, and resolution processes to address key challenges related to people, processes, and technology.

High-Level Responsibilities :

• Engage with end users to understand their needs and ensure that electronic platforms meet their requirements and enhance their experience.
• Work closely with global process owners to align quality processes and systems with organizational goals and standards.
• Partner with IT to drive improvements in digital capability, ensuring robust data management and governance.
• Create advanced monitoring, signal identification, and resolution processes to address challenges related to people, processes, and technology.
• Maintain the integrity and health of quality processes within the QMS framework, ensuring continuous improvement and evolution.
• Align ways of working to the GQS and QMS governance and monitoring model to deliver excellence beyond Quality-owned processes across the framework.
• Consult with Lilly manufacturing, external supplier organizations, marketing affiliate quality operations, research and development, and other functions to drive enterprise level processes where applicable.
• Ensure the Global Standard, Processes, Practices, Trainings, and implementation tools are implemented and maintained according to regulatory, industry, and company expectations.
• Implement and continuously improve governance that results in prioritization, decisions at the right level, and enables QMS ease of execution for required changes.
• Define a common set of global effectiveness and efficiency measures to drive end-to-end QMS health, enable desired performance, and build capability expertise.
• Monitor performance metrics, report, and provide insights to inform decision-making to drive further improvements.

Basic Requirements :

Additional Skills / Preferences :

Additional Information :