Product Owner

Product Owner

About the Role

We’re looking for a proactive and commercially minded Product Owner to join our Technology Department, supporting both our Development Team and Technology Operations. This is a key role that will help drive clarity, prioritization, and execution across a range of technical initiatives—from internal tools and vendor systems to process optimization and data-driven decision-making.

You’ll work closely with developers, operations, and leadership to define product requirements, manage backlogs, and ensure alignment between business goals and technical delivery. This is a unique opportunity to shape how product ownership is practiced across our technology organization.

Key Responsibilities

• Collaborate with stakeholders to gather and prioritize business requirements.
• Translate business needs into clear user stories, acceptance criteria, and product documentation.
• Own and manage the product backlog, ensuring alignment with strategic goals and technical feasibility.
• Create process flows, system diagrams, and other visual documentation to support development and operations.
• Partner with developers to ensure requirements are well understood and implemented effectively.
• Support data analysis and reporting efforts using tools like Excel and Power BI.
• Assist with change management activities, including writing how-to guides, training materials, and internal documentation.
• Help evaluate and implement tools and systems that improve team efficiency and product quality.
• Act as a liaison between technical and non-technical teams, ensuring alignment and clarity.
• Continuously improve product documentation and delivery practices across the department.
• Participate in in-pod testing activities to validate functionality and ensure readiness before broader release.
• Prepare and assist in the facilitation of User Acceptance Testing (UAT), including coordination with stakeholders and documentation of feedback.

Qualifications Required :

Preferred (Nice to Have) :

Tools & Technologies You’ll Use

Why Join Us?

What we Provide :

At Merit, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, PTO program, medical / dental / vision plan, and matching 401(k), you’ll enjoy company-sponsored events, continuous learning opportunities, and the flexibility to manage your work / life balance.