Process Engineer - SD

Responsibilities :

Conduct Detailed Process Analysis : Map and assess current-state workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation.

Design Future-State Digital Workflows : Develop optimized, user-centered digital processes using tools such as SharePoint, Power Automate, or ServiceNow, ensuring alignment with business requirements and technical feasibility.

Support Change Management Activities : Collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts.

Collaborate with IT and Business Stakeholders : Work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows.

Ensure Quality, Compliance, and Continuous Improvement : Validate that new workflows meet data governance, security, and accessibility standards, and contribute to post-implementation reviews to identify areas for refinement.

Min. Qualifications :

Bachelor's or Master's degree in engineering, business process management, or related field

3+ years of experience in process improvement and workflow automation

Familiarity with Lean Six-Sigma or similar methodologies

Experience with digital tools and platforms (e.g., SharePoint, ServiceNow, Power Automate, etc.)