Tax Office Team Supervisor

Join H&R Block as a Tax Office Team Supervisor!

Lead a dedicated team focused on delivering exceptional client experiences during the busy tax season. You will play a vital role in managing our tax office operations and fostering the growth and development of your team members.

Key Responsibilities :

• Inspire and guide tax office associates to achieve their best performance.
• Oversee daily team operations ensuring timely and quality completion of tasks.
• Train and mentor associates in providing outstanding customer service and recognizing their contributions.
• Facilitate daily team meetings to communicate priorities and essential information.
• Create and manage associate work schedules, ensuring efficient timekeeping.
• Prepare tax returns as needed.
• Conduct performance evaluations and address any associate-related issues with support from the Associate Relations Center.
• Collaborate with the District General Manager to develop office growth plans and foster community engagement.
• Assist in recruiting and interviewing candidates for tax office positions.
• Act as the primary contact for escalated client service concerns and ensure effective scheduling.
• Resolve client scheduling conflicts promptly.

What You Bring :

Why Choose H&R Block?

We prioritize the well-being of our team members through a comprehensive benefits package that includes :

Community and Inclusion :

At H&R Block, we are committed to fostering a culture of connection where every individual feels valued and included. We are proud to be an equal opportunity employer, celebrating diversity in our workforce.

If you're ready to make a meaningful impact, come join us at our Montpelier, OH office!

Note : Enrollment in the H&R Block Income Tax Course or completion of the Tax Knowledge Assessment does not guarantee employment.