Job Details Job Location Muskogee Corporate - Muskogee, OK Position Type Full Time Job Shift Day Job Category Banking Description
Summary :
As a Commercial Lending Assistant, you play a vital role in our Customer's experience by providing the highest level of Customer Service while efficiently and accurately matching services to new and existing customers and identifying financial needs. A successful Lending Assistant will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the "extra mile" when responding to Customer's needs.
Essential Duties and Responsibilities :
- Providing products and services to fit their unique needs
- Opening new accounts and assisting customers as needed
- Builds and maintains relationships with customers.
- Must clearly understand Armstrong Banking services, discern and interpret customers' needs, recommending appropriate product / service through sales or referrals
- Positive, professional, proactive in everyday interactions with Customers and co-workers
- Ability to apply strong critical thinking and problem-solving skills to promptly meet customers' needs
- Promptly, efficiently, and accurately responds to customers' requests, inquiries, or problems
- Foster teamwork and collaboration to build solid relationships with co-workers
Qualifications :
Outgoing personality and excellent Customer service skillsDemonstrate ability to generate referralsEffective written and verbal communication skills as well as superior interpersonal skills to support customer complaint resolution, coordinate numerous assignments at once, showing strong time management skillsMust be very flexible and willing to work irregular schedule as neededMaintain high level of discretion and confidentialityComplies with all regulatory requirements1 year Teller experience requiredPhysical Requirements :
Long periods of standing or sitting, typing and repetitive motionAbility to lift and carry cash drawers and coin bags / boxes