Collections Specialist

Job Description

Job Title : Collections Specialist

Location : Encino, CA (On-site)

Schedule : Monday - Friday, 8 : 00 AM - 5 : 00 PM

Compensation : $25-28per hour (based on experience)

Job Type : Full-Time, Permanent Placement

Job Overview :

We are currently seeking a skilled Collections Specialist for a full-time, in-office position in Encino, CA. This is a permanent placement opportunity with a company that values efficiency, accuracy, and results. The ideal candidate will be experienced in high-volume collections and comfortable working under short deadlines in a fast-paced environment.

Key Responsibilities :

• Manage a high volume of outgoing collection calls and follow-ups
• Monitor and maintain assigned accounts - customer calls, account adjustments, and dispute resolutions
• Meet or exceed daily, weekly, and monthly collection goals
• Maintain accurate and detailed records of collection efforts
• Collaborate with internal departments to resolve billing issues
• Provide excellent customer service while maintaining firm collection practices

Qualifications :

Additional Information :

Desired Skills and Experience

Job Title : Collections Specialist

Location : Encino, CA (On-site)

Schedule : Monday - Friday, 8 : 00 AM - 5 : 00 PM

Compensation : $25-28per hour (based on experience)

Job Type : Full-Time, Permanent Placement

Job Overview :

We are currently seeking a skilled Collections Specialist for a full-time, in-office position in Encino, CA. This is a permanent placement opportunity with a company that values efficiency, accuracy, and results. The ideal candidate will be experienced in high-volume collections and comfortable working under short deadlines in a fast-paced environment.

Key Responsibilities :

Manage a high volume of outgoing collection calls and follow-ups

Monitor and maintain assigned accounts - customer calls, account adjustments, and dispute resolutions

Meet or exceed daily, weekly, and monthly collection goals

Maintain accurate and detailed records of collection efforts

Collaborate with internal departments to resolve billing issues

Provide excellent customer service while maintaining firm collection practices

Qualifications :

Previous experience as a Collections Specialist or in a similar role required

Proven ability to work with high volume and under pressure to meet deadlines

Strong communication and negotiation skills

Detail-oriented with excellent organizational abilities

Proficient in Microsoft Office (Word, Excel, Outlook)

Reliable and punctual with a professional attitude

Additional Information :

This is an on-site role; remote work is not available

Office is located in Encino, CA

Hourly pay range : $25-28, depending on experience

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.