GOVERNMENT OPERATIONS CONSULTANT III - 64031420

Government Operations Consultant III

The Florida Department of Health is seeking a creative, organized, and motivated individual to become an essential member of the Bureau of Performance Assessment and Improvement (BPAI). If you thrive in a dynamic and challenging people-oriented environment and want to help expand the Department's culture of innovation and quality, please apply to become our part of our BPAI team.

This is a highly professional position located in the Division of Public Health Statistics and Performance Management (PHSPM), BPAI. The incumbent works in a cooperative manner with the BPAI Chief, BPAI Strategic Planning Manager, and Department staff as a BAPI Strategic Planning Specialist. This position requires the incumbent to be knowledgeable of strategic planning processes, performance improvement tools and practices, and project management techniques. The incumbent works across the Department's various divisions to develop, implement, and monitor a comprehensive performance framework to advance the Department's Strategic Plan.

This position requires excellent communication, computer, and data analysis skills; and the ability to work effectively both in teams and independently with Department personnel providing consultation to State Health Office Divisions, Bureaus / Offices, and county health departments by responding to customers' requests for technical assistance in the core areas of performance management and quality improvement.

Your Specific Responsibilities :

This position is part of a team for an organization-wide performance management system with a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives.

Assist with the creation, review, revision, and quarterly data tracking of agency, division / office, and county health department strategic plans.

Provide training and technical assistance to divisions and county health departments on performance management, strategic planning, and other topics identified as a need.

Assist with enhancement, maintenance, and promotion of the Performance Improvement and Management System (PIMS) as well as recruiting and providing technical assistance to the system's users.

Assist with performance management council activities, including meeting logistics, creating and disseminating tools / templates, facilitating subgroups, and assessing and improving their effectiveness.

Participate in the department's Public Health Accreditation Initiative as assigned.

Incumbent is assigned a Purchasing Card and will follow Florida Law, purchasing policies of the Department of Health and the purchasing guidelines for using the Purchasing Card.

Complete other assignments as assigned.

Required Knowledge, Skills, and Abilities :

Knowledge of and experience applying research and evaluation methods - collecting, organizing, and analyzing quantitative and qualitative data; identifying and developing findings and areas for improvement; developing recommendations and approaches to improve performance.

Knowledge of public health and public administration

Strong critical thinking and problem-solving skills, experience analyzing complex issues to identify strengths and weaknesses of systems and approaches and develop recommendations and options to address areas for improvement.

Strong written and verbal communication skills.

Ability to communicate effectively and concisely.

Ability to provide effective presentations and information to a broad range of audiences, internal and external to the Department.

Ability to plan, organize, and coordinate work assignments.

Ability to work cooperatively as a team member.

Ability to work independently.

Ability to establish and maintain effective working relationships with others.

Skill in Outlook, Microsoft Word, Excel, and PowerPoint

Qualifications : Preferred

• A bachelor's degree from a college or university and three or more years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, or administrative work.
• Experience providing highly effective customer service.
• Experience in strategic planning and analysis, program planning, program research, program evaluation, or administrative work.
• Professional experience in public health.
• Expertise with the Microsoft Office suite of desktop applications including Teams, Word, Excel, PowerPoint, Visio, and Outlook.
• Experience facilitating meetings, trainings, or focus groups in a professional setting.
• Knowledge of relational database environments and / or web-based application development.

Florida Department of Health Mission, Vision, and Values :

Mission : To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision : To be the Healthiest State in the Nation.

Values :

Innovation : We search for creative solutions and manage resources wisely.

Collaboration : We use teamwork to achieve common goals & solve problems.

Accountability : We perform with integrity & respect.

Responsiveness : We achieve our mission by serving our customers & engaging our partners.

Excellence : We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work :

Tallahassee, Florida's Capital City, lined with rolling hills, oak trees, and canopied roads combines old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida's Big Bend. Boasting proximity to the coast and centrally located to popular tourist destinations, Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career. Also, with no state income tax, Florida is a great place to work regardless of where you find yourself on the career ladder.

The Benefits of Working for the State of Florida :

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including :

Flexible Spending Accounts

Tuition waivers

And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and / or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note : You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website : http : / / www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and / or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1