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Patient Service Representative
Patient Service RepresentativeSolis Mammography • Mesquite, TX, US
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Patient Service Representative

Patient Service Representative

Solis Mammography • Mesquite, TX, US
30+ days ago
Job type
  • Full-time
Job description

Patient Service Representative - PRN (As Needed)

Looking to elevate your career? Join us!

Location: Mesquite, TX

Hours: As Needed - M-F 7am-4pm, Some Saturdays

Here is what you will need:

  • High School diploma
  • Two years of healthcare registration or customer service experience preferred
  • Basic knowledge of cash handling
  • Basic knowledge of medical terminology preferred
  • Ability to read, write, and comprehend simple instructions and short correspondence
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
  • Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time
  • Experience using Microsoft Office Suite: knowledge of eRAD software preferred

A Day in the Life of a Patient Service Representative:

  • Provide services and support for the following areas:
    • Understands, promotes and demonstrates the Solis Way
    • Greet patients in a professional and friendly manner
    • Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information System) and verifying accuracy of existing information
    • Explain forms to patients and assist with form completion, via paper or tablet, as necessary
    • Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality
    • Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary
    • Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
    • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests
    • Schedule and reschedule patients as necessary
    • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
    • Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

  • A Great Place to Work for the 3rd year in a row!
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Patient Service Representative • Mesquite, TX, US

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