Talent.com
CUSTOMER SERVICE REPRESENTATIVE - UTILITY BILLING

CUSTOMER SERVICE REPRESENTATIVE - UTILITY BILLING

Government JobsCrestview, FL, US
7 days ago
Job type
  • Full-time
Job description

Job Posting

Crestview, City of (FL)

$33,550.40 Annually

Crestview City Hall, FL

Full-Time

Job Number : 202400092

Department : FINANCIAL SERVICES

Division : UTILITY BILLING

Opening Date : 09 / 23 / 2025

Closing Date : 10 / 7 / 2025 at 11 : 59 PM Central Time (US & Canada)

Non-Exempt

Job Summary

This position requires independent clerical work in providing information to the public, interpreting customer accounts, and processing monetary transactions for payments such as but not limited to utility, license, recreation, and permit fees. Work involves responsibility for dispersing information to the public. The employee in this position exercises initiative and independent judgment in performing duties. Work is subject to supervision and is periodically reviewed for accuracy & efficiency.

Job Responsibilities

  • Assists customers with payment by receiving the monetary transactions, analyzing and applying the payment to the correct accounts
  • Prepares receipts and validating payments
  • Assists in processing of mail payments
  • Collects, analyzes, and enters data in a database management system from various sources
  • Completes daily routine of accounts receivable operations
  • Sorts & files correspondence, reports, and other materials numerically, alphabetically, chronologically or by other established classifications
  • Retrieves files documents upon requests

Knowledge, Skills and Abilities

  • Knowledge of billing and procedures
  • Knowledge of operation, adjustment and care of bookkeeping equipment
  • Possess and display above average comprehensive skills in a highly technical work environment
  • Ability to follow direction
  • Ability to operate office equipment and devices at the advanced level
  • Ability to establish and maintain effective working relationships with other employees
  • Ability to maintain harmonious relationships with the public
  • Ability to communicate effectively, both orally and in writing
  • Education and Experience

    High School Diploma or GED One (1) year diversified office experience including to include cash handling.

    Physical Requirements

    Demands sedentary work. Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and / or fingers. The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

    Benefits

    We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off.

  • 100% employer paid health and life insurance, optional 50% paid dental, and employee paid vision coverage, flexible spending accounts available.
  • Pension style Retirement Plan subject to plan terms
  • Eligibility for supplemental benefits such as life insurance, short and long term disability and long-term care, through Allstate and AFLAC
  • Paid time off (PTO) earned on a monthly accrual basis
  • 13 City-paid holidays annually
  • 457b Deferred Compensation plan
  • Create a job alert for this search

    Billing Representative • Crestview, FL, US

    Related jobs
    • Promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulFort Walton Beach, FL, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative Fort Walton Beach, FL

    Customer Service Representative Fort Walton Beach, FL

    Enterprise MobilityFort Walton Beach, FL, US
    Full-time
    Customer Service Experience Representative.Full time opportunity at the Destin- Fort Walton Beach Airport.Earning potential of $49K in your first year!. Full Benefits Package available.National and ...Show moreLast updated: 20 days ago
    • Promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt CakesDestin, FL, US
    Full-time
    Nothing Bundt Cakes Guest Service Representative.The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for uniqu...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeNavarre, FL, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • New!
    Customer Service Representative

    Customer Service Representative

    GpacMilton, Florida, United States
    Full-time
    Quick Apply
    Customer Service Representative.This role requires excellent communication skills, a customer-first mindset, and the ability to manage multiple tasks efficiently. The ideal candidate will have exper...Show moreLast updated: 10 hours ago
    • Promoted
    Customer Service Associate

    Customer Service Associate

    WalgreensFort Walton Beach, FL, US
    Full-time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier – Toll Collector – Part time – Midbay Bridge

    Cashier – Toll Collector – Part time – Midbay Bridge

    TTECNiceville, FL, US
    Part-time
    Your potential has a place here with TTEC's award-winning employment experience.As a Toll Operator working onsite in the Midbay Bridge tollbooth in Niceville, FL, you'll be a part of bringing human...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarNavarre, FL, US
    Part-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Experienced Border Patrol Agent - Up to $30,000 Recruitment Incentive

    Experienced Border Patrol Agent - Up to $30,000 Recruitment Incentive

    United States Customs and Border ProtectionPaxton, FL, United States
    Full-time
    Border Patrol Agent - Experienced (GS11) Check out this higher-salaried federal law enforcement opportunity with U.Your current or prior law enforcement experience may qualify you for this career o...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Teller

    Teller

    PNCNiceville, FL, US
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show moreLast updated: less than 1 hour ago
    • Promoted
    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    United States Customs and Border ProtectionLaurel Hill, FL, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    United States Customs and Border ProtectionLaurel Hill, FL, United States
    Full-time
    Border Patrol Agent - Experienced (GS11) Check out this higher-salaried federal law enforcement opportunity with U.Your current or prior law enforcement experience may qualify you for this career o...Show moreLast updated: 1 hour ago
    • Promoted
    Customer Service Manager

    Customer Service Manager

    Hobby LobbyDestin, FL, US
    Full-time
    Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills.If you meet these requirements and are interested in being a vital part of our management team, ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USAEglin AFB, Florida
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Float - PRN

    Customer Service Representative - Float - PRN

    Community Health SystemsMilton, FL, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.Show moreLast updated: 13 days ago
    Customer Service Representative

    Customer Service Representative

    Holt Phillips Heating & Air Conditioning ServicesNiceville, FL, USA
    Full-time +1
    Quick Apply
    Job Posting : Customer Service Representative (CSR) at Self Brothers Heating and Cooling.Customer Service Representative (CSR). Be the Voice of Excellence at Holt Phillips Heating and Cooling.At Holt...Show moreLast updated: 30+ days ago
    • Promoted
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border ProtectionLaurel Hill, FL, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 19 days ago
    • Promoted
    Assistant Guest Service Manager

    Assistant Guest Service Manager

    The Fresh MarketDestin, FL, US
    Full-time
    Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining Th...Show moreLast updated: 30+ days ago