IT Support SpecialistSouthwest Sport and Spine Center, Inc. • Las Cruces, NM, US
IT Support Specialist
Southwest Sport and Spine Center, Inc. • Las Cruces, NM, US
6 days ago
Job type
- Full-time
Job descriptionTroubleshoot hardware, software, and network issues Install, configure, and update desktop systems Test and deploy new hardware and software Resolve helpdesk tickets efficiently and professionally Coordinate equipment repairs and replacements Train end users on software and systems Support onboarding by ensuring new employees are tech-ready Travel to branch locations as needed for on-site support 1–3 years of IT support experience Associate degree or certifications (e.g., CompTIA, HDI, ITIL, Microsoft, CCNA) Strong interpersonal and customer service skills Proficiency with Windows 10 / 11 and Microsoft 365 Solid troubleshooting skills for hardware and networking Familiarity with Active Directory and network security Understanding of TCP / IP networking fundamentals Excellent written and verbal communication skills Time-management Manual dexterity, general strength, and endurance Lift : 5–35 lbs. routinely; push up to 150 lbs. Carry : 5–10 lbs. for 40–50 feet Grip : Sustain 40–50 lbs. for 1–2 minutes Occasionally view screens and use keyboards for up to 1 hour
Overview
Benefits :
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Position : IT Support Specialist
Company : Southwest Sport and Spine Center, Inc. & Affiliates
Location : Las Cruces, NM with occasional travel to the El Paso area
Position Type : Full-time
Reports To : Director of Communications
Southwest Sport & Spine Center, Inc. is looking for an IT Support Specialist to provide immediate support for hardware and software issues, conduct basic training, and administer network systems. The ideal candidate will have excellent communication skills, maintain detailed records, and possess strong problem-solving abilities. Compensation is based on experience.
Responsibilities
Qualifications
Physical Requirements
HIPAA Compliance
This role requires access to Protected Health Information (PHI / EPHI) in accordance with HIPAA's "minimum necessary" standard.
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It Support Specialist • Las Cruces, NM, US
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