Call Center Representative

Job Description

Job Description

Our McAllen office has immediate openings Call Center Representatives in a primarily inbound call center environment.

Essential Duties :

• Receiving inbound calls and / or make outbound calls to taxpayers to collect delinquent property taxes.
• Must be able to utilize headset and computer terminal and navigate through multiple computer systems to input and retrieve information.
• Position requires ability to work in a very structured environment with a diverse workforce.
• Meeting daily, weekly and monthly production objectives.
• Must be able to adapt to dynamic, quickly changing telecommunications environment.
• Accountable for call quality, attendance, and adherence to work schedule results

Preferred Experience

Preferred Skills :

About the Firm

Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2‚000 governmental entities in Texas - school districts‚ cities‚ counties‚ hospital districts‚ appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas‚ with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct‚ our success is due to our refusal to deviate from these core values.

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