Front Desk Receptionist

Job Title

This position is responsible for answering incoming phone calls, transferring calls, greeting customers and clients when calling or visiting corporate office.

Responsibilities

• Monitor visitors' whereabouts within the building.
• Receive all incoming deliveries and sign.
• Monitor the telephone system, making sure it is operable daily during working hours.
• Maintain reception area.
• Distribution of overnight voice mail messages.
• Greet customers and clients verbally and / or personally.
• Maintain and monitor visitors' logs.
• Monthly hand prep of premium notices (Citizens, Integrity, Pre-Need, & United Liberty) for mailing.
• Monthly hand prep and stamp Dental checks for mailing.
• Monthly hand prep EOBs for mailing.
• Monthly hand prep annual statement (policyholders and agents) for mailing.
• Monthly hand prep lapse notices for mailing.
• Weekly prep bulletins (agents) for mailing.
• Assist on any and all corporate projects upon request.
• Shut down and activate daily telephone system.
• Maintain and monitor all corporate deliveries and sign.
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting suspected violations of law and Company policy.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
• Reacts positively to change and performs other duties as assigned.

Qualifications

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.