FreedomDoc Practice Community Manager

Job Description

Job Description

The FreedomDoc Community Manager is responsible for overseeing the operations and strategic direction of the FreedomDoc practices, reporting to the COO. Freedom Healthworks is a direct care & concierge medical practice service platform that provides comprehensive support services to multiple healthcare practices or organizations. The FreedomDoc Community Manager duties are centered around leading our managed service organization efforts, particularly focusing on the operations, expansion, and development of our FreedomDoc clinics. The ideal candidate will possess a proven track record in franchise or network organization operations excellence, growth, and development, demonstrating a unique blend of strategic vision and practical execution. Qualifications

• Bachelor's degree in Healthcare Administration, Business Management, or related field. A Master's degree is preferred.
• Strong leadership skills with the ability to motivate and guide teams towards achieving strategic objectives.
• Excellent communication and interpersonal skills, capable of nurturing relationships with diverse stakeholders.
• Experience in policy development and implementation, with a knack for creating efficient, effective processes.
• Ability to work collaboratively with physicians, understanding their unique perspectives and incorporating their insights into broader strategies.
• A strategic thinker with a hands-on approach to problem-solving and decision-making.
• Proven experience in healthcare management, with specific experience in managing a medical franchise, network, or Managed Service Organization or similar centralized support entity.
• Strong understanding of healthcare operations, financial management, and regulatory compliance.
• Familiarity with healthcare technology platforms and IT systems.
• Knowledge of vendor management and contract negotiation.

Role and Key Responsibilities

Drive the growth and expansion of FreedomDoc clinics, using your expertise in franchise or network development.

Develop and enforce new policies that align with our organizational goals and healthcare standards.

Work closely with our physicians to understand their needs, concerns, and aspirations.

Serve as the primary liaison between corporate headquarters and individual practices.

Foster strong relationships with local communities, understanding their healthcare needs, and ensuring our clinics are positioned as primary healthcare providers in their regions.

Develop and implement strategies to optimize the FreedomDoc practice operational efficiency, focusing on process improvements and standardization of services.

Oversee the financial aspects of the FreedomDoc practices, including budgeting, cost control, and revenue optimization.

Ensure that Freedom Healthworks provides high-quality support services to FreedomDoc practices, meeting or exceeding service level agreements.

Collaborate with vendors to achieve service agreements, ensuring cost-effectiveness and service quality.

Oversee the utilization and maintenance of technology platforms and IT systems used by the FreedomDoc practices.

Ensure that FreedomDoc operates in full compliance with healthcare regulations, privacy laws, and industry standards.

Recruit, train, and manage a team of professionals to support practice operations effectively.

Collaborate with partner FreedomDoc practices to understand their needs and address any concerns or issues promptly.

Success Factors / Job Competencies

Performance Standards

What Makes This a Great Opportunity

At Freedom Healthworks, we help physicians become FreedomDocs and take control of their lives. We assist physicians starting, growing, and operating their practices. We believe that all people should have a relationship with a trusted FreedomDoc℠.  We run our client’s business, not tell them how to be a doctor. We strive to help physicians care for their patients without restrictions, barriers, and frustrations – Together, FreedomDocs can help care for everyone.

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