Training Case Manager

Salary: $ year

Our efforts in Michigan have been consistently recognized!

Recent Awards:

Michigan Top Workplaces

Crains Detroit Business Private 200 - 2025 (and Crains Cool Places to Work!)

Best & Brightest Companies to Work for in the Nation(and Metro Detroit!)

Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then the Training Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

The Training Specialist will provide support and assistance to program participants in all areas related to education and training.

• Provide consistent and comprehensive case management coaching and follow-up
• Provide individualized assessment of work family and personal development needs and opportunities
• Adhere to program policies and procedures
• Act as a liaison between the program and regional training providers
• Assist participants with identifying and enrolling in suitable training programs
• Use a coaching approach to create collaborative transparent relationships with participants and work with them to advance their own defined goals
• Provide referrals to appropriate community service or social service agencies when needed
• Conduct regular contacts/meetings with participants and document all contacts and activities in case notes
• Create activity plans that adhere to program policies and satisfy participation requirements
• Assist in the preparation of project reports as needed (participation placement etc.)
• Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
• Ensure that participant documentation is complete accurate and valid
• Coach participants in work readiness skills and career exploration strategies
• Ensure that participants follow through with planned activities create solutions to participant attendance problems and conduct participant noncompliance processes
• Collaborate and communicate effectively with partner agencies
• Perform required data entries timely and accurately
• Monitor participants activities to meet the states Work Participation Rate (WPR) requirements
• Other opportunities as available

• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone computer and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Bachelors Degree or equivalent experience in human services or a related field preferred
• Customer service experience preferred
• A working knowledge of MS Office

Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!

EDSI is a progressive forward-thinking family-owned company that is Certified Evergreen.