STAFF ASSISTANT - ESS Program Hiring Team

Staff Assistant - ESS Program Hiring Team

This position reports to the Recruitment Supervisor for the Headquarters office in the Economic Self Sufficiency Program. This position performs a variety of office administrative support functions requiring independent judgment, research, collection of information / data, preparation and maintenance of reports, and maintains the confidentiality of sensitive information. Assists with special projects and provides guidance to the administration to ensure deadlines are met and or targets are achieved.

Essential Functions :

• Personnel - Prepares and processes human resource actions in accordance with the State Personnel Rules and Department policies and operating procedures. Provides documents and other related material as it pertains to all human resource actions. Assists with the hiring process by advertising position vacancies and assembling the hiring packets. Assists with and tracks the scheduled performance evaluations within the Administration Unit. Schedules / coordinates interviews. Coordinates required background screenings, conducts reference checks and personnel file reviews; Assists in completion of hiring documents; Maintains and files the recruitment and selection package for required retention period.
• Administrative - Prepares correspondence, reports, memorandums, documents / records staff meeting minutes, and other materials for dissemination. Prepares, and submits travel requests and reimbursements. Prepares and submits required security forms to obtain systems access for staff within the administration as directed. Maintains contact lists, appropriate filing or tracking systems, and performs general copying and mail distribution tasks. Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials / supplies and process travel request documents
• Customer Service - Handles customer complaints and Department referrals / trackers, tracks, and follows up to ensure resolution. Keeps management fully informed of activities, pertinent issues, upcoming events, and potential problems. Provides customer service by handling complaints and routing to the appropriate area.
• Reports - Develops and maintains tracking systems to ensure completion of assignments. Compiles information and prepares reports.
• Assists with routine correspondence preparation, special assignments, research and report preparation.
• Performs other related duties as assigned.

Growth Opportunities :

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Benefits of Working for the State of Florida :

Your People First Candidate Profile (application) must be completed in its entirety.

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

Employment Disclosures :

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.