Technical Writer II
Position Summary :
Under limited direction, the Technical Writer II leads tasks related to documenting and developing detailed operation, maintenance, and troubleshooting procedures, checklists, technical specifications, service bulletins, training materials, and reports. This role supports customer requirements and expectations while operating in a fast-paced environment with set delivery schedules. This is a hybrid position requiring technical expertise and writing proficiency.
What You'll Do :
- Write technical documentation / manuals in accordance with customer specifications
- Troubleshoot mechanical, electrical, and hydraulic systems on heavy-duty equipment
- Research and reuse existing data, text, and illustrations
- Draft and coordinate technical content for final products
- Archive and organize technical data for future projects)
- Track time spent on tasks and report status to management
- Communicate project needs and progress clearly
- Meet established deadlines while adhering to company policies
- Follow and enforce safety protocols
- Assist with onboarding and training of new or transitioning team members
- Review project requirements for compliance with customer agreements
- Perform other job-related tasks as needed, with reasonable accommodation
What You Bring :
High school diploma or GED required; Associate degree in a technical or mechanical field or equivalent work experience required2-4 years of experience writing complex technical documents preferredStrong troubleshooting experience on mechanical, electrical, hydraulic, and pneumatic systemsExperience with Department of Defense (DoD) technical documentation preferredMechanical aptitude, especially in automotive or military equipmentFamiliarity with diagnostic tools such as OBD II, CAT ET, Allison DOC, Bendix Diagnostic, Dearborn, WABCO Toolbox, or other OEM toolsProficient in Microsoft Office Suite, Adobe Acrobat, and able to interpret engineering drawings and dataCritical thinking and strong attention to detailWillingness to work overtime as neededWork Environment :
Fast-paced, deadline-driven environmentCollaboration with cross-functional teams and subject matter expertsBenefits :
Flexible schedulingUnlimited PTOHealth / Dental / Vision Insurance with company allowanceRetirement plan (401K) & we are an ESOP company (Employee Owned)Onsite gym with personal trainerPet-friendly officeSummer hours for work-life balanceWhat you may have done in the past :
Worked in a technical writing or documentation role for 2-4 yearsServed in a military role or supported military programsWorked in automotive repair, maintenance, or diagnosticsWritten or edited manuals for DoD or heavy-duty equipmentEqual Opportunity Employer :
O'Neil & Associates, Inc. is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam Era or other eligible veteran status, or any other protected factor. Applicants must be authorized to work in the United States without sponsorship.