Honda Service Advisor (Honda Experience Preferred)

Join to apply for the Honda Service Advisor (Honda Experience Preferred) role at The CAR Group (Norm Reeves Dealerships)

Vista, CA | Onsite | Full Time | Salary : $60,000 - $125,000 | Schedule : Monday - Saturday with a day off in the middle of the week.

As a Service Advisor , you're one of the most important team members at Norm Reeves Honda Vista . You're responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians.

Your work will ensure our guests leave 100% satisfied with our location experience. This role is a great way to kick start your career with us!

What You'll Do

• Greet guests as they arrive in the Service drive
• Communicate empathetically with guests about their vehicle
• Offer solutions and added services to guests
• Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest
• Provide timely follow-up progress of each repair order and contact guests with repair changes
• Analyze quality control reports and maintain a high Customer Service Index Score
• Process monetary transactions

What You'll Need

What We Offer

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Motor Vehicle Manufacturing

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