Community Support Specialist

The Community Support Specialist provides integrated, holistic, community support services to adults with behavioral health and substance use disorders. The CSS works with people in the community, in home, and in the office to work toward personal recovery and rehabilitation goals.

This is a full-time, benefit eligible position working Monday-Friday, day shift.

ESSENTIAL FUNCTIONS :

Clinical Service Provision

• Using a motivational, stage-matched approach, provide individualized services based upon strengths, needs, abilities, and preferences identified collaboratively with client / family, focused on supporting client’s movement toward recovery / resiliency goals
• Assist client in identifying strengths, needs, abilities, & preferences in regard to mental illness / substance use and participate in development of Wellness Plan
• Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness, including physical and mental health
• Support client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client’s goals change
• Provide assistance in accessing public services, including financial, housing, emergency assistance, food, etc.
• Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans
• Provide education and skill-building in areas such as daily living skills, employment / education, symptom management, communication / relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supports
• Assist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.
• Provide individual assistance to consumers in accessing needed mental health services including accompanying consumers to appointments to address medical or other health needs
• Follow up with consumers regarding appointments, completion of forms, returning forms or receipts and other similar activities
• Assist in completing initial and annual assessments and Wellness Plans as directed by Supervisor
• Meet service provision expectations per client needs and company guidelines
• Complete documentation and paperwork within the required timeframe

Integrated Health Team

Miscellaneous