Office Commercial Appliance Parts and Business Support

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Company parties

Dental insurance

Hi! We at Mr. Appliance of Temecula, Rancho Cucamonga and Huntington Beach are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As a Commercial Appliance Parts Office and Business Support , you are a KEY member of the team and representation of our company all day long as you speak on the phone, review work orders, order and return parts, do part research, submit warranty claims, support your team of technicians and maintain clear communication with the client as well as the other team members. You are also responsible for handling service requests, putting the right pieces into place for the technician to complete the service requests, implement the highest quality level of service, problem solve, and possibly field the occasional client concerns or complications. Exemplifying our code of values, you show respect and courtesy to all clients and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. You MUST be extremely comfortable asking questions, making telephone calls, doing research, being resourceful and quick on the computer, and have a good brain for math. You must be organized and have great ideas. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

To be a good fit with our team, you have :

• SUPER Positive Attitude, OPTIMISTIC outlook on life and the world around you in general.
• Problem solving skills. The mindset we are looking is the natural tendency to say / think in a way that looks to find a solution and maybe think outside the box, rather than needing the solution to be obvious and figured out for you.
• Team player who can work independently (Meaning, you get along great with just about anybody, and you are open to hearing other ideas, brainstorming, etc. And that you ALSO are completely capable of being resourceful, sharing your own ideas, getting the job done and going the extra mile when needed without being directed to do so.)

Other features that may be important to you :

• We are a Certified California Green company
• Immediate advancement and pay increase available upon showcasing skills
• Helpful note to the applicant :

Being a part of a huge franchise system is great for support and advancement opportunities! AND being a franchise ALSO means that we are an independently owned and operated business (meaning we have a small office where we are all friends, family and a true team).

We are actively interviewing for this position - If this sounds like something you would enjoy, then please apply today and our hiring manager will follow up!