Salary
Location
Dahlgren, VA. Night shift (12 : 00am-8 : 00am)Security Clearance
An active DoD Secret clearance is required to start. Applicants selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.Responsibilities
Effective use of Help Desk tracking and ticketing system(s)Effective verbal and written communicationMaintaining a professional relationship with all customers and clients in a very busy call center environmentProviding technical support by responding to and resolving end-user problemsInstallation and configuration of new workstations, peripheral equipment, and softwareHardware reimaging, set up and supportAssist with performing proper tracking and disposition of excess propertySupport installation of network cablesConfigure and maintain multiple classrooms / training areasCourse and account creation, maintenance for instructors and studentsDocumenting internal proceduresAssisting with the onboarding of new usersExperience Description
The selected applicant must have the ability to work independently and as part of a team in researching data and developing analytical techniques and methodologies.
One (1) year of Systems Administration and / or IT Support / Help Desk experience and DoD 8570 IAT Level 2 Certification (Security+ CE) is required to start. Microsoft Modern Desktop Administrator Associate certificate (MD-100 & MD-101) must be acquired within the first 6 months of start.Benefits
Tech Wizards is an employee-oriented company offering :
Exceptional salariesCompany funded retirement plansMajor medical, dental, and vision insurance for employees and their dependentsCompetitive vacation, holiday, and sick leave packagesLife insurance and short / long term disability insuranceEducational assistance programsFlexible work schedulesTech Wizards, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ethnic or national origin, ancestry, pregnancy (including childbirth or related condition), citizenship, familial status, mental or physical disability, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.
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